1. Subscription Refunds

We offer a 7-day money-back guarantee for first-time subscribers. If you're not satisfied with our service within the first 7 days of your initial subscription, contact us for a full refund.

2. Coin Purchases

Coin purchases are non-refundable once coins have been used. Unused coins from a purchase may be eligible for a refund within 48 hours of purchase.

3. How to Request a Refund

To request a refund, please contact our support team at [email protected] with your account details and reason for the refund. We aim to process all refund requests within 5-7 business days.

4. Exceptions

Refunds will not be issued for accounts that have been suspended or terminated due to violations of our Terms of Service.